We approach User-Centred Design as a collaborative project and involve stakeholders and users from the very start of the process. Through a tailored discovery phase we seek to understand your current state – including aspects of branding, design, usability and function – we identify the core problems and uncover opportunities for improvement.
It is important consider the context of users interactions on a range of touchpoints, including your website or app, your products, your call centre, brick and mortar locations, even social media.
A good user experience is one that meets a particular user’s needs no matter the context of the interaction
- Expert Review
- Discovery Workshops
- Market Review
- User Research
- User Scenarios
- User Journeys
Just like with the research phase of any User-Centred Design project, consider users every step of the way working closely with them and business stakeholders to gain continuous feedback so we can design, test, and iterate before investing unnecessary time in development.
By embracing a continuous improvement mindset, we are able to test our ideas early and iterate quickly, minimising design and technical debt.
- Information Architecture
- Rapid Prototyping
- Usability Testing
- UI/Visual Design
Sounds good? Get in touch with us to find out more.