Recruitment

Our Process

So, you've seen your dream job advertised and have decided to apply!

Upload your CV and a cover letter outlining why you believe you’re right for the job. Applications can be submitted through Seek, which you can find online, or on our website under the ‘Join’ tab. If your application progresses, you’ll normally proceed to either an AI interview or straight to a phone screen as the next step in the recruitment process.

Shortlist

This means that, out of all the initial applicants, you stand out as someone that might have what we’re looking for. Well done! Generally, shortlists contain about 8-10 candidates that we want to find out more about because they match some or all of the criteria for a particular role.

AI Interview

We use Interviewer.AI to help us assess your problem-solving abilities, communication style, and overall soft skills. You’ll be asked a variety of questions, including behavioural, situational, role-specific, and soft skill-based prompts. For each question, you’ll have a little bit of time to prepare before recording your response. You can complete this assessment any time that suits you as it’s an online tool. Please ensure you have a working microphone and webcam, and that you're in a quiet environment where you can concentrate without interruptions.

Phone Interview

The purpose of the phone interview is to get to know you a little better as a person and understand what your expectations are for the role. It generally takes between 10-20 minutes and includes questions about your experience and qualifications. We’re also interested in what you are looking for in a position and the type of employer or organisation you want to work for. As part of the conversation, we’ll also confirm your right to work, discuss salary expectations to ensure alignment, and check for any potential conflicts of interest.

Skills/technical Interview

In our developer roles, this interview tests your technical knowledge, problem solving skills and creativity. You’ll have up to 2 hours to read, review and write code on a number of programming puzzles. This helps us find really great developers that not only have the skills for the role but the talent and attention to detail needed to create innovative solutions.

For other roles, this interview usually asks behavioural based questions (think the STAR method) about your previous skills and experience. There will also be an activity to assess your competency in the skill areas critical for the role you have applied for. Now that we’ve met you face to face, we’ll contact you personally via phone to let you know how you went. If you haven’t made it through this round, we offer useful feedback to help you get the edge you need to be successful in future.

You don’t need to have anything prepared for this interview.

Values Interview

The purpose of the values interview is to explore what your values are, how these influence your work, and how these align with our company values. This interview is about exploring your past experiences and uncovering your aspirations for the future. We also discuss in more detail the role you are applying for and the company culture. The interview itself should take approximately 60 minutes. For some roles, you may be asked to prepare material for your interview. If this applies to you, we’ll provide all the necessary details with plenty of notice.

Psychometric Testing

For some of our roles we do psychometric testing. This gives us insight into how you think, what sort of team member, leader or salesperson you might be, how you interact with others, and/or how you handle pressure. As with all the stages of the recruitment process, this is just a piece of the puzzle to help us understand you better.

Reference Check

By the time we get to references, we have narrowed things down to one or two candidates for the role. We need to discuss your employment history with a past or present manager, which is why we ask for two references. Ideally, it would be great to talk to your current manager, but we understand that you might not be keen to advise them of your plans to move on just yet. For graduate roles, we don’t accept character references; however, references from university lecturers are welcome.

Meet the Team

Once reference checks are done and your past managers have had the chance to tell us how awesome you are, we will invite you in to meet the Enlighten team to give you a chance to meet some of the people you’d be working with and see if this is an environment you would thrive in. It’s also a great way of breaking the ice so your first day in the office won’t seem so daunting.

Offer

Congratulations! Looks like you've got the job - or at least we'd like to offer one to you. If you accept, we move to focus on onboarding and how we can set you up to be successful.