Managed Services and Support Options

Welcome to Enlighten Designs Managed Services and Support: Your Trusted Partner in Software development and Innovation! 

At Enlighten Designs, we understand that your business success hinges on seamless software operations. That's why our Managed Services are designed to elevate your software experience, providing not just support but a proactive partnership that ensures your technology aligns perfectly with your evolving business goals. 

Our Approach: 

Continuous Improvement: 

The software landscape is ever evolving, and so are we. Our team stays ahead of the curve, adopting the latest technologies and methodologies. We believe in continuous improvement, guaranteeing that your software remains cutting-edge and adaptable to the dynamic business environment. 

Proactive Support: 

Say goodbye to reactive problem-solving. Our Managed Services take a proactive stance, identifying and addressing potential issues before they impact your business. This forward-thinking approach ensures a smooth and uninterrupted user experience for your team and customers. 

Tailored Solutions: 

Every business is unique, and so are its software needs. Our dedicated team of cross-functional, cross-skilled support developers is committed to understanding the intricacies of your operations. We tailor our services to fit your specific requirements, ensuring optimal performance and efficiency. 

Empowering Your Software Journey: Elevate, Innovate, and Thrive with Enlighten Designs Managed Services and Support.

Our Services

24/7 Monitoring:

Your business doesn't sleep, and neither do we. Our round-the-clock monitoring ensures that any issues are addressed promptly, minimizing downtime and keeping your operations running smoothly. 

Security Assurance: 

Safeguarding your digital assets is our top priority. Our Managed Services include robust security measures, protecting your data and ensuring compliance with industry standards. 

Performance Optimization: 

We don't just fix problems; we enhance performance. Our team constantly monitors and optimizes your software to deliver an experience that exceeds expectations. 

Scalability and Flexibility: 

As your business grows, so do your software requirements. Our services are designed to scale with you, providing the flexibility needed to adapt to changing demands. 

Why Choose Enlighten Designs?

Proven Expertise

With over 20 years of experience in software development and support, Enlighten Designs has a proven track record of delivering top-notch solutions to clients worldwide. 

 

Client-Centric Approach

Your success is our success. We prioritize your needs, ensuring a client-centric approach in every aspect of our Managed Services. 

 

Innovation at its Core

Innovation is not just a buzzword, it's embedded in our DNA. We are committed to bringing fresh ideas and creative solutions to the table, keeping your software at the forefront of technology. 

Partner with Enlighten Designs Managed Services and Support, and experience a new level of reliability, efficiency, and innovation. Let us take care of your software, so you can focus on what you do best – driving your business forward. 

Our Managed Services provides you with the comfort and reassurance that when you need support, we are on it – and that we’ll continue to learn and test the custom, purpose-built applications to evolve with changing landscapes. 
 
It’s more than just your typical ‘managed services’ approach – it’s a technical partnership, where we come together and align on your business outcomes. We help customers get the best out of their applications and infrastructure. Not only by focusing on the user experience, but also return on investment to provide a balanced, ever-green approach.  

Contact us today to discuss how our Managed Services and Support can elevate your software experience and propel your business to new heights, making your solutions the gold standard to your customers. 

 

What we do for you

We utilise 24/7 application monitoring to catch things early and return in an efficient, timely manner. We also routinely sync with your business to work at a strategic level and ensure that the existing solutions are appropriately tweaked to improve your ROI and shifting goals. Our technical expertise and experience with various industries ensures that best outcomes achieved for your agency.

We can work with both solutions we have built ourselves, as well as those from a third party, ensuring the appropriate investigation and validation of successful outcomes for both.

What you'll get

Optimisation
of performance, uptime and expenditure

Independence
by skilling you up to be self-sufficient

Insurance
by ensuring you have support when you need it

Improvement & Innovation
by giving you “horsepower” to do more

Plans to suit your needs now, and into the future...

We offer a range of packaged offerings, covering small solutions that require an appropriate level of services to large business critical solutions, with full standard service-level agreements and enterprise-level delivery management for both committed and non-committed spends.

 

Service benefits and outcomes

  • Tailored packaged solutions to meet your agency’s needs.
  • A user-focused approach that ensures usability remains a primary concern for both external and internal users.
  • Technical leadership where we learn and walk with your agency.
  • Bringing our experience and industry knowledge to deliver continuous improvement, protecting your investment while improving on it, and adapting to gain a deeper understanding as it is in the field.
  • Ability to work within existing change management processes or help develop and mature appropriate processes to match the need of a given solution or agency.

Clients