What does your customer experience look like? Do your customers find it easy to do business with you, or are they frustrated with the way you do things? If the answer is the latter, what can you do about it?
The answer is customer experience management. As with any new initiative in the enterprise, customer experience management requires a strategy. Three factors are crucial for customer experience management success: cutting-edge personalisation, streamlined purchasing convenience, and seamless ease of use.
Sitecore, an end-to-end content and commerce platform for marketing, has won praise from industry experts and customers for its versatility, its ability to collect real-time audience data, and its smart personalisation capability. Yet, Sitecore can get even better. How is that possible?
A Sitecore/Microsoft Dynamics integration boosts the capabilities of Sitecore and Microsoft Dynamics by maximising your data, helping you to understand your customers better and improve your marketing efforts.
Take a second to compare your marketing strategy from twenty years ago and from today. Today’s marketing landscape is almost unrecognisable from that of two decades ago; there are so many more options. Now that the proverbial genie has been let out of the bottle, how is a marketing professional ever to keep up with it?
Marketing professionals don’t have to struggle. Although there’s a digital marketing transformation afoot, there are also many tools and solutions to help them navigate the changing (and often choppy) tides. Take a look at what digital marketing transformation entails now, where it is headed, and how CMOs can craft a strategy to stay on the cutting edge of digital marketing as it continues to evolve.
Why would you consider modernising your data warehouse? You might argue that there are a number of reasons not to: it’s an investment of time, money, and effort. Besides, if it ain’t broke, why fix it?
There are actually several reasons to modernise your data warehouse.
You can realise cost savings.
You can get more out of your data.
Data security will be stronger.
Read on to learn real-world use cases for data warehouse modernisation.
This October POLITICO Europe launched a globally leading Elections Hub to engage voters around the upcoming 2019 European Parliamentary elections. Seeking an innovative data visualisation solution, Politico teamed up with Microsoft's Modern Journalism program and Delivery Partner, Enlighten Designs, to create an engaging, data-driven experience for EU citizens.
POLITICO is digitally transforming their business and creating a data-driven culture. Part of that process involves building the capabilities of all employees, regardless of role and skillset, to tell data-driven stories.
Kiwi-owned creative technical agency, Enlighten Designs, is one of only a handful of partners to achieve the coveted Gold designation through the Sitecore Partner Program, a significant milestone that positions it for growth through Sitecore’s own international networks.
Sitecore, a global leader in digital experience solutions, recognises Partners who support their mission “to deliver innovation that connects brands with their customers for life-long relationships”.
Recently positioned for the ninth time as a Leader in the Gartner Magic Quadrant for Web Content Management, Sitecore is driving stakeholder engagement, targeted growth and amplified global visibility for selected software integrators, like Enlighten Designs.
Enlighten Designs, a kiwi-owned and operated creative technical agency with a presence in both New Zealand and the US, today announced that it has earned Microsoft’s coveted Co-Sell Ready designation through the Microsoft One Commercial Partner Program.
Enlighten now joins an exclusive group of global software integrators that Microsoft has selected for comprehensive sales and marketing support, and go-to market initiatives.
Enlighten Designs creates visualisations for broadcast TV in America
Seattle, US, May 2018 - Half the world sees AP news coverage every day. An industry leader for over 170 years, the Associated Press (AP) is an independent, not-for-profit news cooperative that helps inform the world by generating 2,000 new stories every day. A core part of their business, the AP has counted the vote in U.S. elections since 1848.